FAQ
For any additional questions, please reach out to care@joinmeta.fit
Common questions
MetaFit is for adults who are experiencing health issues or want to improve or support their health and prefer to do so from the comfort of their home.
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MetaFit is the healthcare company that powers Roman. We are a direct-to-consumer telehealth company that handles everything from diagnosis to the convenient delivery of medication. Learn more about MetaFit.
Weight loss FAQs
After you complete your online visit, a MetaFit-affiliated healthcare provider will review your answers and determine whether treatment may be right for you. Depending on your health review, your provider may ask you to take a metabolic lab test. If appropriate, your provider will discuss GLP-1 medication options and recommend a personalized treatment plan.
Depending on your health review, your provider may ask you to take a metabolic lab test. The test looks at your hormones and metabolism to understand how your body works right now. Your provider will also consider whether a lab test may help with insurance coverage for the medication. Some plans may require one as part of the prior authorization process to determine medication cost coverage. A metabolic lab test at Quest is included in your membership fee. You can take your test in person at any Quest location. If you'd prefer to take your test from the comfort and privacy of your home, you can purchase an at-home blood collection kit through MetaFit for an additional cost. If you live in a state where Quest is unavailable, we'll automatically send you a collection kit at no extra charge.
MetaFit-affiliated providers may prescribe a GLP-1 medication called semaglutide (Ozempic, Wegovy) or tirzepatide (Zepbound). The most common side effects of all the medications typically resolve within the first few weeks of treatment.
Common side effects include: Nausea, vomiting, upset stomach, stomach pains, constipation, diarrhea, heartburn, acid reflux, belching and gas, dizziness, headaches, and fatigue.
Serious side effects include: Thyroid cancer (BOXED WARNING), pancreatitis, gallbladder disease, low blood sugar, kidney disease, severe allergy, vision problems, rapid heartbeat, suicidal thoughts, and pulmonary aspiration during anesthesia.
Please see the full Prescribing Information (Wegovy, Ozempic, Zepbound) for complete safety information.
Common side effects include: Nausea, vomiting, upset stomach, stomach pains, constipation, diarrhea, heartburn, acid reflux, belching and gas, dizziness, headaches, and fatigue.
Serious side effects include: Thyroid cancer (BOXED WARNING), pancreatitis, gallbladder disease, low blood sugar, kidney disease, severe allergy, vision problems, rapid heartbeat, suicidal thoughts, and pulmonary aspiration during anesthesia.
Please see the full Prescribing Information (Wegovy, Ozempic, Zepbound) for complete safety information.
It's simple — just send a message in your provider chat requesting a video call, and your provider will send you a link to schedule a video visit.
You may cancel your membership at any time. You can cancel before any future billing periods to avoid additional charges. Your previously incurred monthly fees are nonrefundable.
We’re in this with you and want to make sure you feel supported with any questions you may have, so please feel free to reach out to us.
We’re in this with you and want to make sure you feel supported with any questions you may have, so please feel free to reach out to us.
Important safety information
What you should know before taking GLP-1s.