Help Center

Frequently Asked Questions

Everything you need to know about MetaFit, GLP-1 medications, and your weight loss journey.

About MetaFit

MetaFit is a direct-to-consumer telehealth platform specializing in GLP-1-powered weight loss. We handle everything from your initial health review to personalized treatment plans and ongoing AI-powered coaching — all from the comfort of your home. Learn more about MetaFit.
MetaFit is for adults who want to lose weight using GLP-1 medications combined with personalized nutrition, exercise guidance, and AI coaching. It's ideal for people who prefer a clinically supported, convenient approach to weight loss from home.
We take your privacy and the security of your information very seriously. The MetaFit platform is designed to comply with all relevant privacy laws, including HIPAA, and we've implemented strict security protocols to protect your data.

Please read our Privacy Policy for full details.
Your MetaFit membership includes an online health consultation, a metabolic lab test at Quest, access to GLP-1 medication (if appropriate), unlimited messaging with your provider, 1:1 coaching, AI-powered nutrition and fitness guidance, and ongoing progress tracking — all in one platform.
You may cancel your membership at any time before any future billing period to avoid additional charges. Previously incurred monthly fees are nonrefundable.

We're committed to supporting you throughout your journey. Feel free to reach out to us with any questions.

Still have questions?

Our team is here to help. Reach out and we'll get back to you quickly.

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